Please provide a minimum of 24 hours’ notice if you need to cancel or reschedule your appointment. This allows us to offer the time slot to another client.
Late Cancellations:
Cancellations made less than 24 hours before the scheduled appointment are subject to a full session cancellation fee.
No-Show Policy:
If you fail to show up for your appointment without any notice, you may be charged the full session fee.
Emergency Situations:
We understand that emergencies happen. In case of a genuine emergency, please contact us as soon as possible to discuss your situation.
How to Cancel:
To cancel or reschedule, please call our office during business hours or leave a voicemail if calling after hours. You can also use our online booking system to manage your appointments.
Refunds:
Cancellation fees are non-refundable but may be waived or reduced at our discretion in case of exceptional circumstances.
Repeat Offenders:
Clients with a pattern of frequent cancellations or no-shows may be required to pre-pay for future appointments.
Policy Changes:
We reserve the right to update or modify our cancellation policy as needed. Any changes will be communicated to clients in advance.
By scheduling an appointment with our massage and acupuncture practice, you acknowledge and agree to abide by our cancellation policy. We appreciate your understanding and cooperation.
foco cancel order, salon cancellation policy template, chayse perth massage
Cancellation Notice
At Fort Collins Massage and Acupuncture, we understand that life can be unpredictable. Therefore, we request that clients provide a minimum of 24 hours' notice when cancelling or rescheduling an appointment. This policy helps us accommodate other clients who may be waiting for services and ensures that our therapists are utilized effectively.
Giving timely notice not only shows respect for our scheduling, but it also allows you to avoid potential cancellation fees. We appreciate your cooperation and understanding in adhering to our cancellation notice policy. It enables us to provide the best possible service to all our clients.
No-Show Policy
Our no-show policy is put in place to encourage responsible attendance for all scheduled appointments. If you fail to show up for your appointment without any prior notification, you will be charged the full session fee. This policy is designed to alleviate the impact of cancellations on our business and ensures that each client's time and commitment are valued.
We recognize that emergencies happen, and if extenuating circumstances prevent you from attending, please contact us as soon as possible. We are here to discuss your situation and look for a solution that considers your circumstances. By communicating with us, you can maintain your relationship with our practice and avoid unnecessary fees.
How to Cancel
Cancelling or rescheduling your appointment at Fort Collins Massage and Acupuncture is a straightforward process. Clients can call our office during business hours to make changes to their appointments. If you need to reach us after hours, simply leave a voicemail, and we will return your call as soon as possible to assist you with your request.
Ensuring a smooth cancellation process is important to us, and we encourage you to reach out with any concerns or questions. Additionally, providing your details in your voicemail helps us to manage your appointment more efficiently. We appreciate your understanding of our policies and your cooperation in this process.
Repeat Offenders Policy
To maintain the best experience for all clients, we closely monitor cancellation patterns. Clients who repeatedly cancel or do not show for their appointments may find themselves required to pre-pay for future sessions. This policy is a measure we use to mitigate the disruption caused by habitual cancellations and no-shows.
If you find yourself in a situation where you frequently need to cancel or reschedule, we encourage you to communicate with us. We can work with you to find a mutually agreeable solution that respects both your needs and our policy requirements. Our ultimate goal is to ensure that all clients receive top-quality service without disruption.
